Your personal data is more than just a number in our system. It is a trust we take seriously, protected with the latest encryption technology and responsible data management practices.
Quick Summary: RajaClub collects the information necessary to operate this platform securely. We do not sell your data to anyone. You have the right to access, correct, or request deletion of your data at any time.
This Privacy Policy ("Policy") describes how RajaClub ("we", "Platform") collects, uses, stores, and protects your personal information when you register, browse, or use any services offered on the rajaclub.pro website or our mobile app.
We operate with Malaysia users' data protection needs in mind and are committed to managing your information in a transparent and responsible manner. By using the RajaClub platform, you agree to the collection and use of information as described in this Policy.
We understand that user trust is the most valuable asset for any online platform. That is why we invest in robust security infrastructure and establish clear policies on how your data is managed from the first day you join RajaClub.
RajaClub collects various types of information depending on how you interact with our platform. Here is a detailed breakdown:
We only collect information that is genuinely required to operate our services safely and meet legal requirements. No excess information is collected without a clear purpose.
As a platform that adheres to international standards, RajaClub conducts a Know Your Customer (KYC) process to verify member identities. Documents uploaded during this process are stored in a secure environment protected by encryption.
Every piece of information we collect has a specific purpose. Below is a summary table of data usage:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Name & email | Account management, service communications | Contract fulfilment |
| Bank Details | Deposit & withdrawal processing | Contract fulfilment |
| KYC Documents | Identity verification & regulatory compliance | Legal obligations |
| Session data & logs | Fraud detection & account security | Legitimate interests |
| Game records | Wagering settlement & customer support | Contract fulfilment |
| Marketing data | Promotional notifications & personalised offers | Consent |
We also use aggregated data (without personal identifiers) for platform analytics to improve our services. Such data cannot be used to identify any specific individual.
The security of your data is our absolute priority at RajaClub. We apply multiple layers of protection to ensure your information remains secure at all times:
We retain your personal data for as long as your account is active or as required to meet legal obligations. After account closure, certain data may be retained for a period prescribed by financial and anti-money laundering regulations.
RajaClub servers operate in an environment that complies with international data security standards. Your data is never stored in unsecured or unrecognised locations.
RajaClub does not sell, rent, or trade your personal information to any third party for marketing purposes. We only share data in limited circumstances as follows:
We share necessary data with service providers that help us operate the platform, including payment providers, licensed game providers, and identity verification services. All third parties are bound by strict confidentiality agreements.
Your information may be disclosed to authorities if we are required to do so by law, court order, or to comply with regulatory requirements related to anti-money laundering and counter-terrorism financing.
RajaClub has never and will never share your personal data for third-party advertising purposes. Every marketing communication you receive comes from RajaClub itself.
RajaClub uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. Below are the types of cookies we use:
These cookies are required for the platform to function properly. They include login session cookies, security tokens, and cookies that remember your language preferences. Without them, the platform cannot operate.
We use analytics data to understand how users interact with the platform. This information is used in aggregate to improve performance and user experience. You may opt out of analytics cookies through your browser settings.
These cookies help us detect suspicious login patterns, prevent unauthorized access, and keep your account secure even against attempts by malicious parties.
You have clear rights regarding the personal information we hold. RajaClub respects and facilitates the exercise of these rights:
You may request a copy of all personal data we hold relating to your account at any time.
You may correct any inaccurate or outdated information through your account profile settings.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the rights above, contact our support team via live chat on the platform or email us at [email protected]. We will process your request within 30 business days.
RajaClub is an exclusive platform for users aged 18 and above. We do not knowingly collect, use, or store any personal information from individuals under the age of 18.
If we discover that a child's information has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you believe your child has registered on this platform, please contact us immediately.
The RajaClub platform may contain links to third-party websites or services, such as licensed game providers. This Privacy Policy applies solely to the RajaClub platform.
We are not responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policy of every site you visit. RajaClub has no control over the content, policies, or practices of third-party websites.
RajaClub reserves the right to update or amend this Privacy Policy at any time. Any changes will take effect immediately upon being published on the website.
For significant changes, we will notify members via in-platform notifications or email. The "updated" date at the top of this document will always reflect the latest version.
We recommend you review this page periodically. Continued use of the RajaClub platform after any policy changes is considered your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, our team is ready to help:
Six data security pillars we uphold every day to ensure your privacy is always protected.
All data transmitted between your device and RajaClub servers is protected by 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.
The identity verification process is conducted entirely within the secure RajaClub platform. Your documents are not passed to any third party without a legitimate requirement and your consent.
RajaClub has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
Our security systems and data management practices are regularly audited by qualified independent parties to ensure compliance with the latest industry standards.
You may access, correct, or request deletion of your data through your account settings or by contacting our team. We fully respect your privacy rights.
In the event of any security incident involving user data, our team will respond promptly and notify affected users within a reasonable timeframe.
With a transparent privacy policy and industry-grade security infrastructure, you can register and play at RajaClub with full confidence. Your privacy is our priority.
256-bit SSL Encryption
No Data Sales
Secure & Integrated KYC
24/7 Support Available